Failures at the IRS to adequately train and discipline staff have led to violations of taxpayers’ rights to representation in tax disputes, the Treasury Inspector General for Tax Administration said in a new report.
When taxpayers exercise their rights to representation, the IRS is required to go through the representatives, not the taxpayer directly—but TIGTA found a number of cases where the agency failed to follow these rules, potentially violating rights to representation in the process and frequently leaving these violations unreported.
TIGTA recommended the IRS implement controls to prevent future rights violations, report violations when they occur, ...